Privacy Policy

Privacy Policy 

We respect your privacy and are committed to the best management of your personal information while making sure we comply with the privacy laws. 

In order to provide you with the goods and services, we need to collect personal information. Personal information is defined as information that can identify you in some way. 

This privacy policy describes what personal information we collect and how we use it. We do not use or share personal information for any purpose other than for the purpose for which it was disclosed. However, we may disclose personal information to our service providers to ensure the best experience for you. 

Collecting, using and protecting your personal information 

We only collect your personal information to provide you with the best services. In order to do this, we may ask for your name, email address, phone number, courier address, date of birth; and upon purchasing your credit card details.  

You must not provide us with personal information about another person unless that person has given authorisation through you, for us to collect, use and disclose their personal information for the purposes described in this privacy policy. 

All web servers track basic information and when visiting our website we may automatically collect information about your computer’s operating system; browser details; your computer’s Internet Protocol (IP) Address and geolocation; pages visited on our site, how you were referred to and the time spent on each web page.  

We use your personal information for the purpose of carrying on our business as an online retailer, to deliver our goods to you, securing safe payments and letting you know about our business and offers, and any other related activities you may expect from us. 

We may also use that information for a secondary purpose that is related to the above, or otherwise where permitted by law. 

Winetopia takes all reasonable measures to ensure the best protection of your personal information from loss, unauthorised access or use, modification, disclosure or any other misuse. We store your information on cloud servers and only work with suppliers that have the highest level of protection in place. 


Where necessary, uses cookies to store information about a visitor’s preferences and history in order to better serve the visitor and/or present the visitor with customized content. Cookies are small text files that are placed in your browser by the websites you visit. They are widely used to help users navigate websites efficiently, to perform certain functions on the sites and/or to provide site owners with information about how their sites are used. 

Disclosure of your personal information  

In order to provide you with the best experience, wonly disclose your personal information for the primary purpose for which it was collected or for a related secondary purpose where you would reasonably expect us to disclose the information. We may also disclose your personal information in any other way that is required or authorised by you or the law.  

We may disclose your personal information to third parties which include but are not limited to our payment gateway, marketing, logistics and delivery partners and technology support.  

Acceptance of Privacy Policy and modifications 

By accessing and using the Winetopia website (including purchasing items through our website) you consent to our collection, use and disclosure of your information as described in this privacy policy. Winetopia reserves the right to occasionally make changes to its privacy policy or practices so we encourage you to review this pageparticularly when making a purchase using our online store. 

You will have the option to choose to not receive certain types of email communications from us, except for those that are absolutely necessary to provide you with details of any purchases you have made. Emails will always contain a link at the bottom to be removed from the mailing list or you can always contact us with any concerns. 

We take all reasonable steps to ensure your personal information we hold is correct. The personal information is held by Winetopia (Magic Gourd Limited) and you can change it when accessing your profile on our website. You may also contact us at any time and ask for the information to be corrected if you feel that the personal information we have about you is inaccurate or incomplete. 

If you have any questions about privacy, your personal information, direct marketing, spam or our obligations or this policy please contact us at 


This Privacy Policy was last updated on 16/02/2021